Enterprise Support
Whether you're deploying YodaEdge for the first time or managing enterprise-scale AI operations, our support team is ready to help.
Frequently Asked Questions
YodaEdge is the world's first edge supercomputer purpose-built for manufacturing. It combines supercomputer-grade hardware, a manufacturing operating system, pre-trained AI models, and agentic AI—all inside one secure, air-gapped device installed at your facility.
No. YodaEdge is designed to work completely on-premise with no mandatory cloud connectivity. It's air-gapped by default, keeping all your data secure within your facility. However, you can optionally enable secure cloud reporting if needed.
No. YodaEdge is designed to be as easy to use as running your factory. Production managers and supervisors can interact with YodaEdge using natural language—no coding or data science expertise required.
Yes. Through DataBridge.AI, YodaEdge supports universal connectivity for both legacy and modern equipment, including OPC UA, Modbus, MQTT, and 50+ other industrial protocols.
YodaEdge is designed for large-scale, mission-critical environments including Steel & Metals, Automotive, Chemicals, Electronics, FMCG, Pharmaceuticals, Energy & Utilities, Airports & Ports, Cement, and Heavy Engineering. It works anywhere data privacy and security are paramount.
Z10 Core is optimized for office/light operations, Z20 Pro is built for enterprise high-scale environments with Trust.AI included, and Z30 Industrial is ruggedized for factory floors (up to 55°C) with the complete suite including Predict.AI for predictive maintenance.
YodaEdge is air-gapped by default with complete on-premise data ownership. Your intelligence stays on your property. There's no mandatory cloud connectivity, eliminating entire classes of cloud risk including data transfer, shared tenancy, and third-party access.
Yes. YodaEdge runs locally and continues operating even if connectivity drops. Your operations don't stop when the internet does—this is a key advantage over cloud-dependent systems.
We offer two support plans: a 2-Year Plan (₹1,00,000) with 24/7 support and priority response, and a 6-Month Plan (₹50,000) with business hours support and standard response. Both include AI model updates, ML model updates, and agent updates.
Yes. YodaEdge is a platform designed for extensibility. You can access the Yoda Store for ready-made solutions or build custom applications. Our developer program (coming soon) will provide tools and documentation for creating your own models, agents, and apps.
Need More Help?
Our support team is ready to assist you
Email Support
sales@blp.co.in
Response within 24 hours
Phone Support
+91 70149 73594
Mon-Fri, 9AM-6PM IST